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At Health Bloom, we are committed to safeguarding your personal and health information. This Privacy Policy explains how Health Bloom (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you access or use our website www.thehealthbloom.in, and online consultation services — including in-clinic consultations, online therapy sessions, and blood draw appointments — as well as all interactions via our website, digital platforms, and healthcare offerings (“Services”).
Please read this Privacy Policy carefully before using our website. By accessing or using our Services, you agree to the practices described in this Policy.
Personal Information includes data that can identify you directly or indirectly. Sensitive Personal Data or Information (SPDI) is handled with strict confidentiality under applicable Indian data protection law, and by using our Services you confirm that the information you provide is voluntary and authorized. The information we collect includes:
We collect your information through a range of secure channels, always with your knowledge and consent:
We collect and process your information only for legitimate healthcare purposes. Your data will only ever be used for the purpose you consent to — never for unauthorized or promotional use. We use your information to:
Your data is never sold or shared for marketing purposes, and all partners are contractually required to protect your information. Information may only be shared with:
As per Indian data protection rules, you have the right to know what personal information we hold about you, access or review your health records, request corrections or deletions where appropriate, withdraw your consent for data usage, and file a complaint about privacy violations. To exercise your rights, contact us via email or phone.
Our Services are not intended for individuals under the age of 18 without parental or guardian consent. Any data collected from minors must be submitted by, or with the verified consent of, a parent or legal guardian. We take special precautions to protect the privacy of children's information.
We maintain strong security practices, including encrypted storage of digital records, role-based access to sensitive data, secure payment gateways, physical protection of printed records, and firewalls and antivirus software for server security. Security also depends on you keeping login credentials confidential and using devices securely.
We use limited cookies and analytics tools to improve site navigation and content delivery, understand user behaviour anonymously, and enhance appointment form usability and page performance. You can control your cookie settings at any time through your browser preferences.
Our website may link to third-party services such as payment gateways and health record platforms. We are not responsible for their content, privacy practices, or security, and we recommend reviewing their privacy policies before use.
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly; continued use of our Services after updates constitutes acceptance of the revised policy.
For questions regarding these Terms & Conditions, please contact us:
+91 95169 41694
care@thehealthbloom.in
795, 4th Main Rd, BEML Layout, Bengaluru 560066, Karnataka, India
