Please read these Terms of Use (“Terms”) carefully before using the Health Bloom website www.thehealthbloom.in and related services (“Services”). By accessing, browsing, registering, booking or using any Services, you agree to be bound by these Terms.
If you do not agree, you must discontinue use of the website and services immediately.
“Company”, “We”, “Us”, “Our” — refers to Health Bloom.“User”, “You” — any person accessing or using our Services. “Services” include in-clinic consultations (OPD), online consultations, diagnostics, health checkups, customer support, appointment scheduling, and integrations with third-party service providers. “Platform” refers to our website and connected technology systems.
You must be 18 years of age or older to register or use the Services. Parents/guardians may book appointments on behalf of minors, but minors cannot independently access the Services. We reserve the right to verify information and deny access if eligibility is not met.
Health Bloom offers a range of healthcare services including:
Services are delivered by qualified healthcare professionals and support staff under applicable regulations in India. Online teleconsultations are not intended for medical emergencies. For urgent care (e.g., severe chest pain, shortness of breath, trauma), contact emergency services or visit the nearest hospital. Doctors are independent medical professionals and are solely responsible for medical advice provided. Health Bloom ensures standard clinical protocols and monitoring but is not liable for:
We use authorised third-party providers such as diagnostic partners and healthcare software systems for:
We are not responsible for errors, delays, data breaches or service failures caused by third-party systems. However, we take reasonable care in appointing reputable service partners.
Appointments can be scheduled via our website, phone, or in person. You agree to provide accurate, complete, and current personal and medical information. Appointment slots are subject to availability and may be rescheduled due to operational factors. For rescheduling or cancellations, refer to our Refund & Cancellation Policy.
Users agree to:
Impersonation or misrepresentation of symptoms or identity may result in termination of access.
Data may be shared only with:
Full details are available in our Privacy Policy.
By using the Services, you consent to receive:
Health Bloom does not guarantee:
Platform information is for general educational purposes and not a replacement for professional clinical evaluation.
All content, trademarks, branding, UI elements, software and materials on the Platform are the exclusive property of Health Bloom. Users must not reproduce, copy, or distribute without written approval.
We may suspend or terminate access if:
Certain obligations survive termination (confidentiality, payments, compliance).
We reserve the right to modify these Terms at any time. Updated terms will be communicated through appropriate channels.Continued use of services after changes constitutes acceptance of the new Terms. We may modify these Terms at any time. Updated revisions will be posted with a new “Last Updated” date.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from service bookings shall be resolved amicably; failing which, legal remedies may be pursued as per local jurisdiction located in Bengaluru, India. Disputes shall be first attempted to be resolved through mutual negotiation or mediation.
